Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 License to Use

We grant you limited license to access and make personal use of our website for purchasing beauty and hair care products. This license does not include any commercial use of our site or its contents.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, button icons, images, product names (including AFRI-NAPTURAL™), and software, is the property of Wig Care Shop or its content suppliers and protected by international copyright laws.

1.3 User Responsibilities

You agree to:

• Provide accurate and current information when creating an account or placing an order
• Not use our products for any illegal or unauthorized purpose
• Not reproduce, duplicate, copy, sell, or exploit any portion of our website without express written permission

2. Product Information

2.1 Product Descriptions

We strive to accurately display our products (including ADHESIVES, BABY & KIDS, BEAUTY, HAIR EXTENSIONS, etc.) through descriptions and images. However, slight variations may occur due to monitor settings and product improvements.

2.2 Product Use

Our beauty and hair care products are for personal use only. We recommend:

• Performing a patch test before using new products
• Following all included instructions and warnings
• Consulting a professional for specific hair or skin concerns

2.3 Age Restrictions

Some products may not be suitable for children. By purchasing, you confirm you are of legal age to use these products in your jurisdiction.

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase, which we may accept or decline. We reserve the right to limit quantities and refuse service.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your full payment details.

3.3 Pricing

Prices are in USD and subject to change without notice. You are responsible for any applicable taxes or customs duties in your country.

4. Shipping Policy

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email.

4.2 Shipping Options

We offer:

• Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
• Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment

Note: Delivery times are estimates and may vary due to customs processing. We currently cannot ship to some Asian and remote regions.

4.3 Delivery Issues

If your order is delayed or lost in transit, contact us immediately at [email protected] with your order number.

5. Returns and Refunds

5.1 Return Eligibility

You may request returns/exchanges within 15 days of receiving your order, provided:

• Items are unused and in original packaging with all tags attached
• You provide proof of purchase (order number)

5.2 Non-Returnable Items

For health and hygiene reasons, we cannot accept returns on:

• Opened ADHESIVES, BEAUTY, BODY CARE, HAIR CARE, or FACE CARE products
• Used ELECTRONIC SALON TOOLS

5.3 Return Process

1. Contact us within 15 days at [email protected] with your order number
2. Wait for approval and return instructions (within 2 business days)
3. Ship items to: Wig Care Shop Returns, 3666 Meadow Drive, Oklahoma City, OK 73135, USA
4. Include all original packaging and documentation

5.4 Refund Processing

Refunds are issued to the original payment method within 3-5 business days after we receive your return. Bank processing may take additional 5-10 days.

5.5 Damaged Items

If you receive damaged BRAIDING HAIR, HAIR EXTENSIONS, or ELECTRONIC SALON TOOLS, contact us immediately with photos for replacement or refund.

6. Limitation of Liability

Wig Care Shop shall not be liable for:

• Any indirect, incidental, or consequential damages arising from product use
• Minor color or texture variations from product images
• Delivery delays caused by customs, weather, or other unforeseen circumstances
• Improper use of our beauty or hair care products

Our total liability for any claim related to our products shall not exceed the purchase price of the product in question.

7. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information.

8. Governing Law

These Terms shall be governed by the laws of the State of Oklahoma, USA. Any disputes shall be resolved in the courts of Oklahoma County.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date.

10. Contact Us

For questions about these Terms or our products:

Email: [email protected]
Address: 3666 Meadow Drive, Oklahoma City, OK 73135, USA